Learn. Run. Grow.
The Uga way.
One place for every Uga team member – bite-sized learning from the Uga Academy and the tools you use every day to run our properties.
Learning that fits into a shift
Inspired by how the world’s leading hotel groups train their teams: short lessons on your phone, a quick knowledge check, and recognition when you grow.
Bite-sized lessons
Every lesson takes 3–5 minutes – learn between tasks, on any phone.
Knowledge checks
One quick question per lesson makes sure the key point sticks.
Points & badges
Earn points, unlock badges and help your property climb the board.
Certificates
Finish a course and download your Uga certificate.
Start with these
Gate Pass & Asset Control
Why every item that leaves a property needs a gate pass, how to raise one properly, and what security checks at the gate.
The Uga Way – Guest Experience
Warm, personal and unhurried: the service behaviours that make a stay feel like Uga.
Food Safety Essentials
Hygiene, temperature control and allergen care – the basics that keep every guest safe.
Fire & Life Safety
What to do in the first minutes of a fire or emergency – for guests, colleagues and yourself.
Sustainable Operations
Small daily habits that cut energy, water and waste – and protect the places our guests come to see.
Information Security Basics
Spot phishing, protect passwords and keep guest data private.
One team, 8 remarkable places
From the beaches of the east coast to the hills and the cultural triangle.
The tools that run our properties
Gate Pass
Every item that leaves is approved by HOD, Accountant and Property Head – and scanned at the gate.
Asset Register
QR-tagged assets with a complete movement history.
Reports
Property performance for Accountants; full reporting for Property Heads.
Ready to start?
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